BeautyOS support

How can we help?

Get help with sign-in, your beauty profile, AI coaching, routines or billing.

Email support

Our public support inbox will be activated with the official BeautyOS domain before paid subscriptions launch.

Domain setup pending — no monitored support email is published yet.

Billing help

For a cancellation, duplicate charge or refund request, include your account email and transaction reference.

Read the refund policy

Before contacting support

  • For sign-in problems, confirm you are using the email attached to your BeautyOS account.
  • For AI issues, describe what you expected and copy the non-sensitive part of the response.
  • For safety, never share your password, API keys or full payment details.