Cancel anytime
You may cancel Pro at any time before the next renewal. Cancellation stops future charges; it does not immediately remove Pro. You keep paid access through the end of the current billing period.
When billing launches, cancellation instructions and the payment provider’s subscription-management link will be available from your account. You can also request help through our Support page.
First-purchase refund
You may request a refund for your first Pro subscription payment within 7 calendar days of purchase. Include the account email and transaction reference. Refunds return to the original payment method and processing time depends on the payment provider and bank.
Renewals
Renewal payments are generally non-refundable because Pro remains available for the renewed period. We will review requests involving duplicate charges, billing errors, unauthorized transactions or a material technical failure that prevented use of Pro. This policy does not limit refund rights required by applicable law.
No prorated refunds
Cancelling during a billing period does not normally produce a prorated refund or credit for unused days. Your Pro access continues until that period ends.
How to request a refund
Contact BeautyOS through the Support page within the applicable window. Send no card numbers or banking credentials. We aim to acknowledge billing requests within two business days after a monitored support address is activated.